FAQ

Yes, absolutely! Our soaps are made with gentle, organic ingredients without aggressive additives such as parabens, fragrances or dyes. This makes them very suitable for sensitive skin, including eczema or acne.

We only use organic ingredients such as shea butter, coconut oil, herbal extracts, vegetable oils and natural powders. Each soap has its own unique composition with a caring purpose.

No. All our soaps are free from synthetic fragrances, dyes and preservatives. Everything you smell or see comes from nature.

With normal use, a bar of soap lasts an average of 9 weeks. Make sure you let the soap dry between uses, for example on a soap dish with holes. This way it will stay beautiful longer.

Yes! Our soaps are 100% natural and completely animal cruelty-free. We only test on family and friends 😉.

Certainly. Many of our soaps are suitable for both body and face, such as Neem Soap for impure skin or the rose petal soap for a mild scrub. Always look at the description per product.

Each soap is handmade using the cold saponification method, which preserves all the nourishing properties of the oils and butters.

Sure! Feel free to send us a message via the contact form or email us. We would love to help you find an original, natural gift 🎁

You can pay safely with us via:

• Bancontact

• iDEAL

• Creditcard (Visa/Mastercard)

• PayPal

• Bank transfer SEPA 

Payments are processed via WooCommerce Payments for Stripe and PayPal and are fully secured.

Yes, we use a secure SSL connection and work with reliable payment providers such as PayPal and WooCommerce Payments. Your data is safe with us. We also have extra security for our webshop so that you can shop absolutely safely

At this time we do not offer a post-payment option. All orders must be paid in advance via one of our secure payment methods such as iDEAL, Bancontact or PayPal.

We do our best to deliver your order within 1 to 3 working days to process and ship. As soon as your package is on its way, you will receive a confirmation with track & trace.

Voor bestellingen binnen België rekenen we een standaard verzendkost. Bestel je voor meer dan €75, dan is de verzending gratis voor Belgie, bestel je voor meer dan 95€ dan is de verzending gratis over Europa.

Yes, that is possible. You have the right to have your order returned within 14 days to be returned upon receipt. The products must be unopened, unused and in their original condition. Return costs are at your own expense, unless there is an error on our part.

Send us an email via the contact form or email us on info@marysavondefleur.be with your order number. We will then help you with the return instructions.